If a booking always requires multiple carers, don’t rely on guesswork or memory. Create the schedule entry to show the correct number of carers from the start. This ensures every booking reflects the required staffing accurately.
Creating Schedule entries for 2 or more carers
To create a schedule entry for two or more carers:
Open the schedule entry.
Scroll down to the Number of Carers section.
Enter how many carers are needed.
When you generate the booking, it will automatically recognise that at least two carers are required for that visit.
Amending an existing booking
To amend an existing booking to require two or more carers:
Open the existing booking.
Navigate to Carers on the right hand menu and click on the 3 dots
3. Enter the min of number of carers required for this booking