Every carer must have a Contract Type assigned to them before they can be active in your CareLineLive environment.
Before assigning a contract to a carer, make sure you've read What are contracts.
To assign a Contract Type for a carer:
To add a contract for a carer, go to Contracts in their profile and click the + icon. Select the contract from the Contract Type dropdown.
Add a name for the contract.
Enter a date for the contract to start, or choose it from the calendar.
Click Create contract.
You can add a finish date for the contract. For more information, see How to add a finish date to the contract to make the carer inactive.