CareLineLive

Dec Norton

Jay Z

Configuring & using our Carer Companion App

Carer Companion App

Where the Data Comes From

Installing the App

Getting Started with the App

Getting started

Edit Notes & Tasks

App Config

Soft Authentication

Soft authentication

Configuration

Observations introduction (app)

Carer Concerns (app)

Photos

Leaving Notes and Concerns in the Carer Companion App

Using the app

Privacy & Security re: Carer Companion Mobile app

Syncing Issues?

Unable to Check in

No Signal?

If a carer is having trouble logging back in or syncing their data within the Carer Companion App.

Clear App Data - Android

Clear App Data - iPhone

FAQs

How to Set Up or Swap a Managed Phone

Phone Isn't Charging

Mobile Data Usage

Managed devices

Find answers and get help from Intercom Support and Community Experts

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